E-commerce & Retail

Digitize your services for maximum customer convenience

With SIGNATUS, you can significantly streamline order management, invoicing, and documentation across various sales channels, while allowing customers to securely sign orders and documents both online and offline.

Automated workflows and digitization of signed documents ensure faster processing and improved customer experience, enhancing your competitive advantage.

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Ensure comfort and speed for your customers with digital services

With SIGNATUS, your customers can sign invoices, return forms, and other documents easily and securely without the need to visit the store in person. Automated approval processes and remote access to important documents increase the speed and efficiency of every shopping process.

Moreover, customers can track the status of their orders, returns, or other inquiries in real-time, greatly improving their satisfaction and reducing the time spent on communication.

Benefits

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Efficient order and invoice processing

Automate the processing of orders and invoices, speeding up their approval and eliminating manual errors, thus increasing customer satisfaction.

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Remote access to documents for customers and employees

Customers and employees can access important documents and orders anytime, anywhere, increasing flexibility and simplifying the entire business process.

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Secured archiving of digital records

All orders, invoices, and customer records are securely stored in a digital archive, facilitating audits and ensuring compliance with legal requirements.

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Automatic notifications about order status

Thanks to automated workflows, customers can receive instant notifications about the status of their orders or returns, improving communication and satisfaction.

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Simplified management of returns and services

Automate returns and after-sales services with digital signatures and remote access, enabling faster and more efficient problem resolution.

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Seamless integration with CRM systems

Integrate SIGNATUS with existing CRM tools to effectively manage customer relationships and provide personalized services based on up-to-date data.

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Optimized multi-level approval processing

Simplify both internal and external approval processes with multi-level signatures and ensure transparency and control over all approval stages.

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Reduced costs for physical document handling

By eliminating paper documents and transitioning to digital signatures, you can significantly reduce costs associated with printing, scanning, and archiving, resulting in financial savings.

Automation of Business Processes and Improvement of Customer Care

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Enhance customer experience by automating retail processes

With Signatus, you can fully automate approval and return processes, enable remote signing of documents and contracts, and improve the overall shopping experience. By utilizing multi-stage approvals and automated workflows, you can optimize your business processes and ensure that all requests are handled faster and more efficiently.

This system brings speed, security, and flexibility to both customers and employees, improving your business results.

Using the SIGNATUS solution, you can digitize these documents

Signing invoices Complaint forms Order processing Cancellation of orders Return form Invitation to tender Cooperation agreement Price offer Binding order Sales contract

Digitize your services for maximum customer comfort

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Automated processing of returns and order cancellations

Simplify and speed up the processing of returns and cancellations with automated workflows that minimize manual errors and save time for both customers and employees.

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Real-time remote customer authentication

Customers can verify their identity remotely through secure digital signatures or ID verification, speeding up processes and improving online shopping convenience.

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Personalized notifications and offers based on purchase history

Access analytics tools that automatically assign special offers and personalized notifications to customers based on their shopping preferences and history.

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Automated loyalty program management

Simplify the management and administration of customer loyalty programs with real-time updates on points, rewards, and membership statuses.

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Remote signing of contracts and purchase agreements

Allow your customers to sign contracts or approve large orders remotely, without the need for physical presence or store visits, speeding up the entire purchasing process.

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Automated archiving of customer documents for better transparency

All documents, such as orders, invoices, and returns, are automatically archived, ensuring transparency and compliance with legal requirements for long-term retention.

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Management and tracking of digital delivery notes and documents

Provide customers with access to digital delivery notes and related documents, which can be easily managed and monitored online, increasing convenience and reducing costs related to paper documentation.

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Automatic notifications of order status changes

Customers are automatically informed of any changes in their order status – from shipment to delivery – increasing transparency and satisfaction with the entire purchasing process

Simplify digitization in e-commerce and retail