Medical Equipment
Digitize Sales, Delivery, Training, and Service Without Breaking Compliance
Signatus is a unified digital document and eSignature platform designed for medical equipment manufacturers, distributors, and service organizations operating in regulated environments.
Replace paper forms, PDFs, and disconnected tools with a single, secure workflow that connects field teams with headquarters in real time from first customer contact to audit-ready documentation.
Why Medical Equipment Companies Struggle with Field Documentation
Medical device and equipment organizations operate across complex, distributed field workflows, often under strict regulatory oversight.
Typical challenges include:
- Sales, delivery, service, and training teams working with paper or static PDFs
- Delays between field activity and headquarters visibility
- Missing or incomplete documentation for audits and warranties
- Repeated customer visits just to collect signatures
- Manual re-entry of data into ERP or CRM systems
- Limited traceability across the document lifecycle
These issues don’t just slow teams down, they introduce operational risk.
Digitization
„Signatus has helped us simplify the way documents are handled across sales, delivery, and training. Documents are now created digitally in a consistent, professional format and can be signed either on-site or remotely, which has removed a lot of unnecessary administration. Signed documents are available to the office immediately, giving us much better visibility of what’s happening in the field. It has reduced follow-ups, cut down on extra visits just to collect signatures, and made day-to-day document processing more straightforward and efficient.“
Marek Kelnar, Office Manager
BTL Aesthetics UK
One Continuous Workflow, From First Contact to Audit
Signatus digitizes the entire field documentation lifecycle, ensuring that every interaction is captured, signed, stored, and immediately available.
Sales & Pre-Sales Documentation
- Create professional quotes, orders, and lead records before or directly during customer meetings
- Use structured product catalogues with images and pricing
- Capture customer data once no re-typing at the office
- Documents can be signed on-site or remotely after the visit
For headquarters: Immediate visibility into pipeline activity and signed orders.
Delivery & Handover
- Generate delivery notes and handover protocols digitally in the field
- Capture customer signatures at delivery or remotely
- Ensure full traceability of delivered equipment and documentation
For headquarters: Instant confirmation of delivery and complete handover records.
Training & User Instruction
- Document product training and user instruction sessions digitally
- Record attendees, content delivered, and confirmations
- Capture participant signatures as proof of training
For headquarters: Clear training records ready for audits and regulatory checks.
Service & Maintenance
- Record service and maintenance activities using structured digital reports
- Capture technician notes, parts used, and customer confirmation
- The service protocol is signed digitally on-site
- Once the protocol is signed, invoicing can follow immediately – no need to wait for the paper protocol to be delivered to headquarters, processed, and approved
- Customers can pay immediately after the protocol is signed (e.g. on-site or online)
- Signed service reports are stored centrally and instantly accessible
For headquarters: Immediate payments or invoicing and reliable service history for compliance, warranties, and planning.
Designed for Regulated Environments
Signatus is built with the needs of regulated industries in mind, including medical equipment and healthcare-adjacent sectors.
Key principles include:
- Secure, tamper-resistant digital documents
- Role-based access control
- Full document history and traceability
- Centralized document storage
- Secure digital signatures suitable for regulated workflows
- Signature compliance standards (e.g. eIDAS, local equivalents)
- Audit log and retention capabilities
Book a free consultation to see how Signatus can support your sales, delivery, training, and service documentation securely, efficiently, and at scale
Designed for Regulated Environments
Signatus is built with the needs of regulated industries in mind, including medical equipment and healthcare-adjacent sectors.
Key principles include:
Built for Field Teams, Without Compromising Control
Field teams need speed and simplicity. Headquarters needs structure and oversight. Signatus delivers both.
- Mobile and tablet-friendly interface
- Full offline functionality with automatic synchronization
- Fast document creation with minimal manual input
- Centralized access for headquarters
- Real-time notifications on signed documents
- Structured data instead of scanned paperwork
Signatus adapts to your existing systems and IT strategy.
You can deploy Signatus as:
- A standalone solution for fast adoption
- An integrated module within your IT ecosystem
Integration scenarios include:
- ERP systems (orders, deliveries, service records)
- CRM platforms (leads, customer records)
- Document management systems (DMS)
- Available APIs
- Supported integrations
- Hosting options (cloud / on-prem / region-specific)
Business Impact Across the Organization
Signatus replaces this with a single, connected digital workflow
Digitize your medical device field workflows with Signatus — book a free consultation and start signing orders, deliveries, and service reports in minutes
Flexible Deployment — Your Way
Signatus adapts to your IT environment and business maturity.
Use Signatus as:
Complete digital document workflow without additional systems
Connected to your CRM, ERP, or service systems via API
This allows you to start quickly and scale over time — without changing how your teams work.
How It Works
Key Use Cases
Sales Orders & Purchase Orders Delivery Confirmations Maintenance & Service Reports Training Records & Compliance Documents Lead Capture in the Field
Business Benefits
- Faster, paper-free processes
- Fewer customer visits just to collect signatures
- Immediate insight into sales, delivery, and service activity
- Professional, consistent documentation
- Reduced administration and fewer errors
