A leading provider of aesthetic and medical devices, operating with distributed sales, delivery, and training teams across the UK.
The Challenge
BTL Aesthetics UK handled a high volume of documents across sales, delivery, and training processes. These documents were traditionally paper-based or spread across multiple systems, which led to inefficiencies:
- Printed order forms and manual document preparation
- Inconsistent document appearance and branding
- Paperwork transported by couriers and sales reps
- Delayed visibility for headquarters into field activities
- Time-consuming, in-person signature collection
As the business grew, document handling needed to become fully digital, professional, and flexible, without forcing additional customer visits.
The Solution
Together with BTL Aesthetics UK, we implemented Signatus as a central platform for digital document creation, signing, and processing — in the field, at the office, and remotely.
Signatus covers the entire document lifecycle:
- Documents are created electronically from structured data
- Professionally designed, digital documents replace paper forms
- A product catalogue with images supports customer-facing sales meetings
- Signatures can be captured on-site or remotely via email
- Signed documents are processed immediately at HQ
- The solution works online and offline on tablets
Sales teams can finalize agreements during meetings — or leave final details, signatures, and administration to be completed remotely after the visit.
Reduction in time spent on document preparation and administration
Reduction in follow-ups and rework thanks to a single, consistent source of documents and data
Real-time visibility into sales, delivery, and training activities for management
What changed
- Documents are created electronically, not printed or scanned
- Consistent, professional document
- Data entered once is reused across documents
- Integrated product catalogue with images
- More professional and engaging customer meetings
- Signatures collected on-site or remotely via email
- Fewer customer visits needed just to collect signatures
- Significant time savings for sales and administrative teams
- Salespeople can fine-tune details after meetings and finalize agreements remotely
- Signed orders and documents are available immediately at HQ
- Real-time notifications for key stakeholders
- Full visibility into sales, delivery, and training activities
- Role-based access ensures each user sees only what they need
- Central, secure document storage
Results
The new workflow delivered tangible business benefits:
A concrete example:
The general manager is notified immediately after every signed purchase order, providing real-time oversight of sales activity in the field.
Conclusion
By digitizing not only signatures but the entire document workflow, Signatus helped BTL Aesthetics UK connect field teams, customers, and headquarters in real time.
Documents are created digitally, presented professionally, signed on-site or remotely, and processed immediately — all within one connected system.
Signatus
„Signatus by ANASOFT has helped us simplify the way documents are handled across sales, delivery, and training. Documents are now created digitally in a consistent, professional format and can be signed either on-site or remotely, which has removed a lot of unnecessary administration. Signed documents are available to the office immediately, giving us much better visibility of what’s happening in the field. It has reduced follow-ups, cut down on extra visits just to collect signatures, and made day-to-day document processing more straightforward and efficient.“
Marek Kelnar, Office Manager
BTL Aesthetics UK
