The international company COFIDIS provides a wide range of financial services.
Including the provision of consumer loans, payment systems and banking services. It provides its services to customers through partner brick-and-mortar branches as well as online stores. The very process of providing a consumer loan lasted several hours and required the physical presence of the applicant. Cofidis decided to shorten the process from hours to minutes and make available to customers the possibility of purchasing goods in installments from the comfort of their homes.
Purchase in installments in a few minutes
The customer chooses a product from the online store's offer and chooses a consumer loan from Cofidis as the payment method. In the web browser, the customer will see the CofiSign customer zone based on ANASOFT's SIGNATUS technology. The customer does not need to install any additional application.
The customer creates a digital handwritten signature in different ways, depending on the type of device: mobile phone, tablet or PC.
The customer signs all electronic loan applications in the customer zone environment. The evaluation of applications itself takes place in two parts. Based on preset criteria, the internal system automatically evaluates their fulfillment. In the next part, the company employee prepares the contract documentation for signing by Cofidis.
The customer is informed about the approval or incorrect completion of the application via e-mail or SMS. Thanks to SIGNATUS, the contractual application documentation is fully electronic and accessible at any time. Cofidis does not only use SIGNATUS for purchases through e-shops, but also when concluding contracts at branches.
To obtain a loan, the customer first registers on the COFIDIS portal. He then fills out an application for the provision of a consumer loan, which he signs electronically and then sends for approval.
SIGNATUS and financial intermediaries
SIGNATUS enables financial intermediation providers to shorten the process of arranging a consumer loan from hours to minutes. Customers go through a simpler, faster and more understandable process, and sellers have the opportunity to conclude multiple contracts and thus achieve better cash flow.
SIGNATUS, in the form of the CofiSign customer zone, not only fulfills the role of an application intended for electronic signing, but also ensures smooth communication with the company's internal systems, in which the application approval process takes place.
