IT Comfort Services

Why IT comfort from ANASOFT?

  • Professional administration and management of whole IT infrastructure
  • A hotline for any of your requests and problems (call operator, e-mail, web-based customer zone)
  • On-site and remote technical support
  • SLA: 8/5 or 24/7, guaranteed response time starting at 2 hours for critical issues
  • Regular check-ups (daily, weekly; checking important parts of the IT infrastructure)
  • IT documentation management
  • Consultations with certified IT specialists
  • Transparent pricing and a 15-minute invoicing interval

IT Outsourcing for a Slovak Company

There are two models available: 
A. flat fee-based
B. pay-per-use model

Both IT Comfort models include:
1. All above services
2. Additional security:

  • Professional enterprise UTM Firewall Check Point 600 Appliance series
  • User Awareness – name-based user identification
  • IPS – unwanted network activity detection
  • Virus and spam checking
  • VPN access
  • Regular reports – clear statistics of user access to websites, apps, network load, current threats etc.

Additional connectivity interfaces (BYOD)- Wi-Fi access point, xDSL interface for Internet access, 10x 1GbE LAN switc

IT Outsourcing for a Daughter of a Foreign Company

There are two models available:
A. flat fee-based
B. pay-per-use model

Both IT Comfort models include:

1. All above services
2. Additional security
3. Foreign partner benefits:

  • Professional communication with global IT service providers (Verizon, NTT Europe, AT&T and others)
  • Management of IT requests or tasks from the parent company
  • Coordination of IT development with corporate strategies
  • A unified place for reporting all your requests, tasks or problems
  • Consultations and support of certified IT specialists (consulting and designing solutions based on the needs of the company)
  • Our trustworthiness and security available also for foreign partners ( ISO-9001, ISO-27001 and ISO-20000 certificates)
  • Regular reports – clear statistics of user access to websites, apps, network load, current threats etc.

If you wish to consult the options of lowering the expenses of your company in the area of IT care and management, do not hesitate to contact us.