Cetelem's E-signature Solution Awarded at Kofax Transform 2015


Simona Baloiu, E-Commerce Manager of Cetelem accepting award from Reynolds C. Bish, Kofax’s Chief Executive Officer and Howard Dratler, Kofax’s Executive Vice President of Field Operations

Cetelem, a BNP Paribas Personal Finance company, received Kofax award in the category Best Use of E-signature or Signature Verification. The solution was developed and supplied by Anasoft using Kofax SignDoc technology for capturing biometric features of the handwritten signature on Samsung Galaxy Note tablets.

By deploying e-signatures Cetelem was able to streamline new customer onboarding process and achieve significant benefits and savings. Some of them include:

  • over 60% reduction of customer onboarding time
  • millions of pages of paper that never needed to be printed, mailed, scanned and archived
  • full elimination of errors in credit applications

Direct operational cost savings of 25% and numerous indirect benefits for retail partners and end customers led Cetelem to expand the solution from Slovakia to other countries of Central European region. A customer survey conducted by Cetelem showed that 91% of customers prefer signing on tablet over paper and ink, and 98% of customer would recommend e-signing to their family or friends. Also 80% of respondents consider the solution as very secure or sufficiently secure to protect their personal information.

Transform Awards: „Best Use of E-signature or Signature Verification

The Kofax Transform Awards celebrate projects that use Kofax technology to better engage with customers, improve service and streamline information flow for reduced costs and a significant competitive advantage. Nominees for the Transform 2015 Awards have been chosen from among thousands of Kofax customers and partners that have found success and created real value through more efficient operating practices with the Kofax platform. They demonstrate the strong economic case for a single software platform that transforms and simplifies interactions with their customers.

Best Use of E-signature or Signature Verification

The winner of this category has done the best job to speed, simplify and instill confidence for their customer base by offering a fully digital, streamlined and secure electronic transaction management experience. Utilizing Kofax SignDoc™ this organization has transformed and optimized the customer experience, while reducing operating costs and increased competitiveness, growth and profitability.

KOFAX Transform 2015

Transform 2015 is the event of the year for Kofax global customers, channel partners and industry thought leaders. With an anticipated attendance of more than 1,000 attendees, Transform 2015 is the ideal environment to network with leading experts and learn how to ignite customer engagement.

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Kofax® is a leading provider of software to simplify and transform the First Mile™ of customer engagement. Kofax TotalAgility®, combines award-winning capture, process management, data integration, mobile, e-signature and analytics capabilities into a unified process automation development and deployment platform. More than 20,000 customers globally rely on Kofax software to improve the customer experience, reduce operating costs, differentiate and grow.


  • Is a unique e-signature solution for creating and signing legally binding digital documents.
  • Operates on mobile devices independent from back-end infrastructure making it suitable for point-of-sale and also mobile use.
  • Is integrated with data capture tools enabling fast and comfortable filling of document templates. Thus, documents can be created and signed by a handwritten biometric signature anytime, anywhere.
  • Compared to the other electronic signature solutions it offers unrivaled security, compliance, non-repudiation and is the most similar to the traditional paper-based signing ceremony.
  • Available for partners and customers in form of SDK for further integration possibilities, mobile pre-installed ready-to-use application, or in form of end-to-end enterprise solution.
  • Can include Kofax SignDoc SDK.